Cqterps Staff

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Interpreting Services:
Communique specializes in providing interpreters for Deaf and Hard-of-Hearing individuals who use American Sign Language.

When you need Sign Language interpreting for any type of appointment, call our office and let us know what your needs are. Our competent staff will assist you as needed. We will send an information packet, which includes our rates and policies.

We offer 24-hour emergency interpreting services. If you work on-call or provide emergency services, or if your interpreting needs are urgent, call us any time. You can reach us day or night by calling (707) 546-6869. At that number you will be directed how to place an emergency page after regular working hours.

We can get the essential information on the phone and send an interpreter immediately. We will follow up at a later date with the necessary paperwork.

When you make a request for an interpreter or use our online form, you will be asked to provide the following information:

• Business name
• Business address
• Contact person
• Contact phone number
• Appointment date and time
• Name of Deaf client
• Estimated length of the appointment
• Nature of the appointment
• Directions as needed

Depending upon the length and nature of the appointment, it is possible that you will be advised to the necessity of two interpreters. There are also situations where a second Deaf interpreter is needed. In this case, we use only Certified Deaf Interpreters who have completed a strict training in this area.

Processing your request begins immediately. We access the unique qualifications for your particular request and determine the best possible interpreter to match your needs. Some interpreters have added expertise in a given area and this could be an advantage to you and the interpreting needs of the situation.

Online Request Interpreter Form

Download Request Interpreter Form
(You'll need the Acrobat Reader , which is available free from Adobe, to view and print the form.)

How To Work With Interpreters:

To find out how to work with interpreters go to the Disability Rights Advocates website: www.dralegal.org/publications and look for the following free handbook: COMMUNICATION ACCESS.
(Click here to go directly to the handbook html page).

Click here for online Interpreter Request Form

Click here to download Interpreter Request Form

Print the form, fill in your request and fax to
(707) 546-1770

You'll need the Acrobat Reader to view and print the form which is available free from Adobe.

The 7 Tenets of the Code of Professional Conduct:

It is important that you are aware that the presence of an interpreter does not compromise the confidentiality of your business with your Deaf or Hard-of-hearing client. Communique Interpreters are bound by the Registry of Interpreters for the Interpreter Code Of Conduct, a copy of which is below.

1. Interpreters adhere to standards of confidential communication.
2. Interpreters possess the professional skills and knowledge required for the specific interpreting situation.
3. Interpreters conduct themselves in a manner appropriate to the specific interpreting situation.
4. Interpreters demonstrate respect for consumers.
5. Interpreters demonstrate respect for colleagues, interns, and students of the profession.
6. Interpreters maintain ethical business practices.
7. Interpreters engage in professional development.

Read the full version here.